Privacy Policy

In this privacy policy any references made to “us”, “our” and “we” are referring to C-Sure.

Trading Address

31 Queens Avenue
Barton upon Humber
North Lincolnshire
DN18 5QN

Information we may collect

1. Personal details such as Name, Address, Contact information eg Mobile Numbers, Email Addresses.
2. Details about your computer/s/ Laptop/s and file information.
3. A record of the any work carried out under your contract with us.

What happens to your information.

Any personal data we collect during your use of the support service will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used

1. To comply with any legal requirements.
2. To help us maintain our records on your needs and previous faults to help rectify any future problems as quickly and efficiently as possible.
3. We will not pass on any of your details to any third party organizations, all data collect by C-Sure will remain within the company but may be used by us to for advertising purposes such as our online store or any promotions that we may have in the future.

Sensitive Information

This is to allow us to perform data recovery weather it be during a reload, data back up, data recovery on your personal files, we will not read or delve into your private life in any of the following areas

1. My Documents Folder
2. Internet History
3. Internet Cache

Any other information that may be recovered by an engineer will remain strictly private and will not be recorded.
During a Remote Support session our team may be exposes to illegal material, it may be our legal or civic responsibility to report such information to the correct authorities, under any of the above circumstances such disclosure will not be a breach of our legal obligation or confidentiality.

Your Rights

Its your responsibility to keep your contact information and payment details up to date with C-Sure ltd, to help us provide our service as best we can to you the customer, when updating contact information please email it to us at privacy@c-sure.co.uk Subject: "Customer Update".
Be sure to enclose

1. Your Full Name
2. Address
3. Post code
4. Contact Information (Telephone Numbers)

Its your right to ask us not to send you marketing information, to do this email "Stop Marketing" to privacy@c-sure.co.uk be sure to enclose

1. Your Full Name
2. Address
3. Post code
4. Contact Information (Telephone Numbers)

Written Information
Should you choose to write to us please send a stamped address envelope to

C-Sure

31 Queens Avenue
Barton upon Humber
North Lincolnshire
DN18 5QN